サイトTOP サイトTOP
Queries

Entry form

This page lets you submit queries about TEKKEN-NET (Tekken TAG2 compatible services).

Read the following carefully before submitting your query:

* System description


If you cannot solve your problem by reading the pages above, submit your query after reading the following precautions carefully:


<>
Support policies

* This page only accepts queries related to TEKKEN-NET. We cannot provide answers to any queries about home and other versions of the game.

* We cannot provide answers to queries about tips and hints for playing the game or detailed game specifications.

* We may not be able to answer all of your queries due to limited operational resources.

* You are not allowed to use all or part of answers we send to you for any secondary purposes by duplicating or otherwise reusing them.

* See our privacy policy here.


<>
About reply

It may take more than a few days for you to receive an answer depending on the query and the situation.

We apologize for any inconvenience.

* We cannot reply to queries on Saturdays, Sundays, holidays and any other days on which we are closed. Answers will be sent on the next business day or later.

* Since we need to handle a large number of queries immediately after days on which we are closed, it may take longer for you to receive an answer. We apologize for any inconvenience.


  • Caution

If you set up your device to receive e-mail only from specified addresses, you may fail to receive answers from our support center.

Be sure to set up your device so that you can receive e-mail from the following addresses:

net.bandai.co.jp